Event Cancellation Insurance
MotorsportReg has partnered with Vertical Insure to offer event cancellation coverage when you register for your event on MotorsportReg.com.
How do I know if my reason for cancellation is covered?
Your policy covers over 65 reasons. If you do not see your reason listed or if you still have questions, contact our customer support team at support@verticalinsure.com.
| Medical Emergencies | Severe Weather | |
| Family Emergencies | Uninhabitable Residence | |
| Injuries | Employer-Initiated Job Transfer | |
| Illness | Involuntarily Terminated | |
| Death of Family Member | Extended School Year | |
| Travel | Active Military Duty | |
| Transportation Disruption | Plus additional unforeseen incidents |
What is the duration of my policy?
Coverage starts the day after the policy is purchased. Any covered peril that occurs from that point until the beginning of the event would be covered.
How do I file a claim?
After purchase, you can create an account in the Vertical Insure customer portal at customers.verticalinsure.com. Be sure to use the email address that is associated with your policy when creating your account. The portal will display a full list of all of your active policies with links to file a claim. If you do not want to create a customer portal account, you can also access the claims portal through the confirmation email you received from Vertical Insure immediately after purchase. Search for “Vertical Insure” in your inbox or spam folders to locate this email. The claims portal will include a short submission form that may require supporting documentation to verify the claim (medical records, receipts, or other relevant documents). If you have any questions regarding the claims process, please reach out to us at support@verticalinsure.com.
How are claims handled and when will I receive an answer?
With proper information and documentation received, policyholders can expect a resolution and payout typically within 5-7 business days. Any questions about your policy, coverage, or a submitted claim can be directed to the Vertical Insure customer support team at support@verticalinsure.com.
Where can I find my policy ID or number?
The Vertical Insure customer portal contains all policy information, including your policy ID/Number. Create your free customer portal account at customers.verticalinsure.com. After purchasing a policy, the policyholder also receives an email from Vertical Insure which includes the policy ID/Number. The email address will be the one associated with your registration. Please search your inbox (search “Vertical Insure”) or check your spam folders for the email. Or you can send a request to support@verticalinsure.com using the email address associated with your registration and policy.
Can I cancel my policy?
If you are not satisfied with the product for any reason, the policyholder has the option to cancel the policy within ten (10) days of the initial purchase date. If cancellation is requested within those 10 days, Vertical Insure will process the cancellation of the policy and refund the premium in full, as long as you have not filed a claim. Policy cancellation requests should be submitted to support@verticalinsure.com.
Eligibility
Eligibility for cancellation insurance is controlled by Vertical Insure - if a quote shows during your checkout session, you are eligible.
MSR settings have cancellation insurance excluded if the registration status is On-Hold or Waitlisted, or if Deferred Payment is set to ON for that event.
For now, you can not purchase insurance for someone else. Parent profiles registering a child profile will not see the insurance option.
Full list of covered perils:
| PERILS |
| a. Sickness |
| a. Injury |
| a. Death |
| Covered Person: Insured |
| Covered Person: Ticketholder/Registrant |
| Covered Person: Family Member |
| Covered Person: Service Animal |
| Covered Person: Family Member NOT Traveling with you |
| Covered Person: Childcare Provider |
| b. Pregnancy |
| Covered Person includes Ticketholder |
| g. Organ transplant |
| Covered Person includes Ticketholder |
| i. Quarantined |
| Covered Person includes Ticketholder |
| a. Traffic accident |
| Covered Person includes Ticketholder |
| b. Vehicle Breakdown |
| Covered Person includes Ticketholder |
| c. Delay or cancellation of a common carrier |
| Covered Person includes Ticketholder |
| d. Theft of vehicle |
| Covered Person includes Ticketholder |
| f. Strike causing complete cessation |
| g. Strike causing cancellation or delay |
| Covered Person includes Ticketholder |
| h. Road closure |
| i. Air traffic control closure |
| Covered Person includes Ticketholder |
| a. Inclement Weather |
| Covered Person includes Ticketholder |
| b. Destination uninhabitable |
| Covered Person includes Ticketholder |
| c. Primary residence uninhabitable |
| Covered Person includes Ticketholder |
| a. Jury duty |
| Covered Person includes Ticketholder |
| a. Primary residence uninhabitable |
| Covered Person includes Ticketholder |
| b. Felonious Assault |
| Covered Person includes Ticketholder |
| c. Kidnapped or disappearance |
| Covered Person includes: (Insured only, Insured + Ticketholder, Insured + Family, Insured + Ticketholder + Family) |
| d. Theft of passports, travel documents, or visas; passport is not issued |
| Covered Person includes Ticketholder |
| f. Civil disorder |
| g. Terrorist incident |
| i. Urgent home repair |
| Covered Person includes Ticketholder |
| a. Employer-initiated transfer |
| Covered Person includes Ticketholder |
| Number of Years with Employer |
| Minimum Number of Days from Event |
| b. Involuntarily terminated |
| Covered Person includes Ticketholder |
| Number of Years with Employer |
| Minimum Number of Days from Event |
| d. Extended school year |
| Covered Person includes Ticketholder |
| e. Merger or acquisition |
| Covered Person includes Ticketholder |
| f. Business operations interrupted |
| Covered Person includes Ticketholder |
| g. Employer unsuitable for business |
| Covered Person includes Ticketholder |
| h. Active military duty, military leave is revoked/reassigned |
| Covered Person includes: (Insured only, Insured + Ticketholder, Insured + Family, Insured + Ticketholder + Family) |
| Minimum Number of Days from Event |
| i. Academic or professional examination |
| Covered Person includes Ticketholder |
| j. First Responder |
| Covered Person includes: (Insured only, Insured + Ticketholder, Insured + Family, Insured + Ticketholder + Family) |
| k. Conflicting school event |